Do you build or customize content management systems or setup custom blog sites?
Yes. We have setup many dynamic publishing environments (CMS, DMS) and different levels of blog sites. We have worked with several Open Source software solutions that we have found to be of particularly high quality such as Drupal, WordPress, and KnowledgeTree. We have designed and built complete custom CMS solutions using PHP, Coldfusion, MS SQL, and MySQL among others. We were an early pioneer in using databases and content management interfaces in venues such as commercial broadcasting going back as far as the mid 1990's.
Can Actual Systems build a database driven web site?
Yes. We have experience with databases and database driven websites that goes way back. We can work with or develop in most major databases such as MS SQL, Oracle, MySQL, Access, and others. We are also experienced with certain Open Source software solutions that we have found useful and effective for many projects. These systems include Drupal CMS, WordPress, KnowledgeTree DMS, and other noteworthy applications.
How quickly can a web site be built or an existing one be overhauled?
It depends on how much of a website you need. Size, complexity, and the number of features and services all factor. Generally it is wise to budget 30 to 90 days for most small to medium sized projects. Larger projects can run six months or longer, but again, it depends. That's why we spend time up-front clearly defining each project and its unique set of priorities. Your own level of preparedness will also play a major role in how quickly a website can be developed and launched. To facilitate this we adapt our work process to each client's individual needs and style in order to make the production process go as smoothly as possible.
What is the minimum and maximum project size that you will accept?
There is no minimum project size per se and most website development projects run for a few months. We have said yes and occasionally no to projects of all shapes and sizes over the years. We choose projects that are of interest to us, play to our strengths, and that seem to be a good fit between us and our clients. We have included a fair mix of them for your review in our work samples portfolio
. We care a great deal about quality and use research, our broad client-base of experience, and the creativity of our engineers and designers to make-- regardless of size-- every website an excellent one that delivers on its purpose and its defined goals.
Can Actual Systems provide copy writing for our website?
Yes. We provide copy writing services, market consulting, website art direction, and support with setting up and managing small to mid-sized collaborative publishing environments.
Do you provide graphic design, photography, and art direction?
Yes. We provide art direction, graphic design, and video and audio post production services. We also have an extended network of creative professionals that we work closely with who provide video, audio, and other full production services including editing, mastering, and delivery. As producers we manage the entire process beginning to end. We are also comfortable working with existing in-place agencies and in-house departments.
Can I securely manage my own content?
We have a lot of experience setting up secure collaborative publishing environments that include defined roles, permissions, and workflow process design. We work with a number of reliable content management systems (CMS) including Drupal, WordPress, KnowledgeTree, and Adobe Contribute. We have also developed custom designed and database driven web publishing systems for our clients using PHP, ColdFusion, WebAssist extensions, and other proven technologies. We can transition you from having your content managed outside to bringing it all in-house-- and at a pace that you are comfortable with.
Do you offer software revisions and updates?
Yes. Depending upon the type of software being used, security updates and other important improvements are routinely made available to all of our clients. Maintenance contracts are available for automatic updates and upgrades as well. We also provide on-demand website upgrade services to our clients on an as-needed hourly basis.
What about licensing and copyright issues?
The custom work product that we develop for our clients belongs to our clients. This includes program source code, databases, artwork, and all media. We adhere to and respect the licensing agreements of all third party software used in any of our websites. Clients are also subject to the licensing provisions of any Open Source software technologies used in their websites.
Who owns the software that you write for me?
You do. And we provide it to you on DVD on demand. We reserve the right to reuse certain non-proprietary pieces of code for future projects, but this does not include any content or other materials that are a unique or custom part of any of our client's businesses. All custom software that we build becomes the property of our clients.
Can you work at my location?
Yes, but this is normally not necessary for most web development projects. We are a private studio and posses all of the technology and equipment necessary to produce all of our projects in-house. For certain projects that may involve transferring large amounts of data, or that involve a lot of data entry, we have placed sub-contractors on-site at client locations to facilitate that sort of work.